SHIPPING POLICY

Consulting Edge ships orders to all regions within the United States for purchases made through our website: https://feelthevibe.fit/. We are committed to delivering your order in a timely and secure manner. Please review our comprehensive shipping policy below for details on delivery times, shipping costs, tracking, and procedures in accordance with standard U.S. shipping practices.

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1. Shipping Regions

• Domestic Coverage: We ship to all 50 states, including Alaska, Hawaii, and U.S. territories where service is available.

• Remote Areas: Deliveries to remote or rural areas may require additional transit time or alternative delivery arrangements. If any restrictions apply to your area, we will contact you to coordinate an alternate delivery location.

2. Processing and Shipping Times

• Order Processing:

  • Orders are typically processed within 1-2 business days following successful payment confirmation.

  • Payment validation is handled securely via our payment gateway and may take up to 24 hours.

• Standard Delivery Timeframes:

  • Contiguous United States: Delivery is typically achieved within 3 to 7 business days after processing.

  • Alaska, Hawaii, and U.S. Territories: Delivery may take between 7 to 10 business days.

• Peak Periods and Special Campaigns:

  • During holidays, promotional events, or peak periods, delivery times may be extended up to 10 business days for the contiguous U.S. and up to 14 business days for remote areas. We will notify you of any potential delays at the time of purchase.

3. Shipping Costs

• Cost Determination:

  • Shipping fees are calculated based on the destination, package weight, dimensions, and the current promotional strategies in effect.

  • The applicable shipping cost will be clearly displayed at checkout before you finalize your purchase.

• Promotions and Free Shipping:

  • From time to time, we may offer free shipping promotions. Any such offers will include specific terms and conditions, which will be provided during the checkout process.

4. Carrier and Handling

• Carrier Selection:

  • We partner with reputable third-party carriers to ensure reliable, efficient, and secure delivery. The choice of carrier is at the sole discretion of Consulting Edge and is determined to guarantee optimal service quality.

• Packaging and Handling:

  • All orders are carefully packaged to prevent damage during transit. If your package appears damaged upon delivery, please document the damage and contact our customer service immediately.

5. Order Tracking

• Tracking Information:

  • Once your order has been dispatched, you will receive an email containing a tracking number along with a link to the carrier’s tracking page.

• Third-Party Platforms:

  • Although our website does not currently feature an integrated tracking system within your account, we provide access to third-party tracking services. For the latest updates regarding your shipment, please refer to the provided tracking link or contact our support team.

6. Receipt of Orders and Delivery Inspection

• Acceptance at Delivery:

  • Upon delivery, please inspect your order immediately for any signs of damage or discrepancies. For orders using the Cash on Delivery (COD) option, ensure that you verify the condition of the package before accepting it. Once accepted, subsequent claims regarding the package’s condition will not be entertained.

• Pre-Dispatch Inspection:

  • For orders with pre-paid shipments, our team conducts a thorough inspection prior to dispatch to ensure that products are in optimal condition.

7. Delivery Issues and Claims

• Delayed or Lost Shipments:

  • If your order is delayed beyond the estimated delivery window or cannot be located using the tracking information provided, please contact our customer support. We will work with the carrier to resolve the issue promptly.

• Damaged or Defective Items:

  • Should your order arrive damaged or defective, please notify us within 48 hours of delivery. Include photographic evidence of the damage, and we will work with you to arrange for a replacement or a refund, as appropriate.

8. Returns and Refunds

• Return Policy:

  • For information on returning products, please refer to our Returns and Refunds Policy available at https://feelthevibe.fit/refund_returns/. This policy outlines eligibility, procedures, and applicable timeframes for returns.

• Digital Products:

  • Please note that digital products are typically non-returnable unless required by applicable law or in cases of a defect.

9. Important Notices

• Non-Binding Commitment:

  • This shipping policy is provided for informational purposes only and does not constitute a legally binding commitment by Consulting Edge.

• Policy Updates:

  • We reserve the right to update or modify this shipping policy at any time without prior notice. Customers are encouraged to review the policy periodically for any changes.

• Force Majeure:

  • Consulting Edge is not responsible for delays or failures in delivery caused by events beyond our control, including natural disasters, strikes, governmental actions, or other unforeseeable disruptions affecting carrier services.

10. Customer Support

If you have any questions or require further assistance regarding your shipment, please contact our customer support team using the following channels:

• Email: info@feelthevibe.fit

• Phone: +1 (408) 770-0218

• Service Hours: Monday to Friday, 9:00 AM to 6:00 PM [Specify Time Zone]

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Last Updated: March 31, 2025