VIBE® TERMS & CONDITIONS

Including Returns, Refunds & Liability Provisions (USA)

Effective Date: March 31, 2025

These Terms & Conditions (“Agreement”) govern your purchase and use of products sold under the VIBE® brand (“Company,” “we,” “our,” or “us”). By accessing our website or purchasing any product, you agree to be legally bound by this Agreement.

If you do not agree, do not purchase or use our products.

1. Use of Personal Information

Your personal data will be processed in accordance with our Privacy Policy and applicable data protection laws. By placing an order, you consent to such processing.

2. Product Nature & Health Disclaimer

VIBE products are dietary supplements intended to support general wellness.

• These statements have not been evaluated by the FDA.
• Products are not intended to diagnose, treat, cure, or prevent any disease.
• Results may vary.
• You should consult a licensed healthcare provider before using any supplement.

By purchasing and consuming VIBE products, you acknowledge that you do so voluntarily and assume all associated risks.

3. Assumption of Risk

Dietary supplements carry inherent risks including:

• Allergic reactions
• Gastrointestinal discomfort
• Sensitivity to ingredients
• Medication interactions

VIBE shall not be liable for adverse reactions unless directly caused by a proven manufacturing defect.

4. Returns & Refund Policy

4.1 All Sales Final

All product sales are final unless:

• Product arrives damaged
• Manufacturing defect verified
• Incorrect product shipped

No refunds for:

• Taste preference
• Change of mind
• Lack of results
• Opened products

4.2 Claim Deadline

Claims must be submitted within 24 hours of delivery.

4.3 Required Documentation

• Order number
• Written explanation
• Photo evidence

4.4 Refund Processing

• Original payment method only
• 3–7 business days processing
• Partial refunds may apply

5. Chargebacks & Payment Disputes

You agree to contact Customer Support before initiating chargebacks. Fraudulent disputes may result in account suspension and legal action.

6. Limitation of Liability

VIBE’s liability shall not exceed the amount paid for the product.

VIBE is not liable for:

• Indirect damages
• Lost profits
• Business interruption
• Emotional distress

7. Indemnification

You agree to hold VIBE harmless from claims arising from misuse, resale, or failure to follow product instructions.

8. Affiliate & Influencer Disclaimer

Affiliates are independent and not employees of VIBE. VIBE is not responsible for unauthorized marketing claims.

9. Subscription & Auto-Ship

• Recurring billing authorized
• Cancel before next billing cycle
• No refunds after subscription billing processed

10. Governing Law

Governed by the laws of the State of Utah.

11. Arbitration & Class Action Waiver

Disputes resolved via binding arbitration in Utah. No class actions or jury trials.

12. Force Majeure

VIBE is not liable for delays caused by events beyond reasonable control.

13. Policy Modifications

Terms may be updated at any time. Continued use implies acceptance.

14. Contact Information

VIBE®
Email: info@feelthevibe.fit
Phone: +1 (408) 770-0218
Hours: Monday–Friday, 9 AM – 6 PM MST